JAKARTA, NNC - Grab Indonesia is testing the use of "panic button" inorder to improve safety for its drivers and customers.
"We are conducting pilot testing in Jakarta, Medan and Palembang," Grab Indonesia Managing Director Ridzki Kramadibrata said at a press conference in Jakarta on Thursday, Sept 14.
Ridzki says hidden cameras and panic button that are hidden is a 24-hour emergency response services for the safety of drivers and passengers.
Ridzki said that if something bad occurs, the driver can click the panic button and will directly connect to the Grab service center.
Grab service will immediately deploy a quick responder unit to handle the situation.
Ridzki says there are currently more than 700 Grab Stop locations scattered in various locations throughout Jakarta.
In those locations, there are a number of services that will give special discounts for Grab drivers.
Some of these special services include vehicles maintenance, spareparts procurement, food and beverage, and barbershop.
Grab Indonesia routinely conducts meet ups in Jakarta at least 20 times a week, and outside Jakarta, usually nine times a week, per city.
Ridzki says Grab Indonesia is committed to helping Indonesia become a global digital economic power, citing Antara.