Friday, 22 June 2018 | 02:36 WIB

The Importance of Big Data for the Hospitality Industry

The Importance of Big Data for the Hospitality Industry (Icbbcoaching)

JAKARTA, NETRALNEWS.COM - The hospitality industry will increasingly use big data services that can read consumer behavior through the use of the Internet in everyday life.

Albert GP, Chairman of the Hotel Information Technology Association (HITA), said, "The use of the Internet for the hospitality industry is definitely bigger, from big data, cloud system, command center, online booking to smart rooms, which can connect electrical sensors to facilities at the hotels, such as Air Conditioner to lights.

"The question remains in investment. Maybe the use of IT and the Internet can make the expenses more efficient, but the owner of the hotel would need to increase its investment. Well here is the need for a wider introduction of the benefits of the Internet and IT to the hospitality industry businesses, "Albertus said, on Thursday (10/12/2017).

Henry, the owner of CNG Media & Event that organized the International Internet Expo and Summit (IIXS) and The Hotel Week, said that in both events there will be various discussion panels with themes such as "The Future of Indonesian Hotel Industry", "Hybrid Hotel Investment ", and" The role of Digitalization and the Internet in the Hospitality Industry ".

Hundreds of exhibitors from the hospitality side are expected to enliven the event supported by the Ministry of Tourism, Ministry of Industry, Ministry of Trade, and Ministry of Cooperatives and Small and Medium Enterprises (SME).

Various associations related to the hotel industry also enliven and provide support for The Hotel Week. Among them are Jakarta Hotel Association, Indonesian Hotel & Restaurant Association (PHRI), Indonesian Tourism Industry Association (GIPI), the International Hotel & Restaurant Association (IHRA), Bali Hotels Associations, Inodnesia Hotel Engineers Associations (ASATHI), Indonesian Housekeepers Association, Hotel Information Technology Association (HITA) and Hotel Front Liners Association.